All rates are exclusive of applicable taxes and shall be charged as per prevailing rates.
In case of any cancellation of flight/train or any mode of transportation, the booking amount will not be refundable.
Pick-up and drop-off are only from Panthnivas, Bhubaneshwar by AC Coach as per scheduled timings for Konark only.
The Voucher issued in respect of the package for Eco Retreat, Odisha is to be furnished compulsorily along with Government approved valid Photo ID proof of each guest at the reception counter at the time of check-in; for foreign Nationals, it is mandatory to furnish valid Passport & Visa.
Pan card will not be accepted as a valid photo ID.
In case of delayed arrival of Train or Flight, the guest will have to opt for a private transfer.
In case of late arrival at Tent City, guests will not be entitled to missed meals or other activities.
In case of early arrival at Tent City, guests may be required to wait at the waiting lounge till the availability of the tent.
Certain Adventure Sports Activities like Paramotoring, All Terrain Vehicles, etc. are provided by various specialised operators appointed by us inside The Tent City. Guests should understand and acknowledge the physical and mental rigours and risk associated with the activities. These adventure sports are inherently dangerous and represent an extreme test of a person’s physical and mental conditions. Activities involve risks and dangers which may include, without limitation, the potential for serious bodily injury, sickness and diseases, permanent disability, paralysis and loss of life, loss of or damage to equipment/property, accidents. The Adventure Sports Operators may ask the guests to sign an indemnity in favour of the operator for doing such activities. We assume no responsibility whatsoever for the activities and services provided by the operators. We are not responsible for the acts or omissions (including negligence) of those operators. We in no way could be made responsible for any injuries or accidents to anybody doing these activities. The Guest is required to understand the associated risks and competencies of the operators before undertaking these activities.
Please note that the cooling of A.C. in the vehicles will be maintained as per the temperature comfortable to the majority of guest present in the vehicles.
Any incidental, personal and other expenses and cost of items which are not specified/mentioned in the inclusions are to be borne by the guest.
Management is not responsible for the loss of personal belongings of the guest. Guests are requested to take care of their belongings. Guests carrying valuables such as fragile items, money, jewellery, silverware, cameras, electronics/laptop or photographic equipment, antiques, artefacts, work of art, precious metals and other similar valuables at their own risk.
The vehicles used for transfers shall not be at sole disposal of guest.
This is an indicative itinerary & subject to change depending upon circumstances at the sole discretion of management.
In case of late/early transfers for check-out, guests will have to inform while check-in at reception counter for arrangement of vehicle and it will be on a chargeable basis.
All tents are Strictly Non–smoking areas as per Government rules.
Guests have to follow the house rules and applicable laws of the land.
Management reserves the right to cancel the reservation without any prior notice in case of any Central/State Government Event/Meetings/visits or any unwanted natural calamities. In which case, alternative dates can be set or a full refund will be given.
The Tent City management take utmost precaution to prevent incidents such as fire, short circuits or any other mishappenings which are beyond the control. However, The Tent City management’s liability for loss of Baggage due to fire, short circuit or any other mishappening whatsoever is subject to a maximum amount of INR 50,000/- per tent. All guests can opt for adequate insurance coverage through their Insurance Company prior to travel to Eco Retreat, Odisha.
Baggage is designed to protect their content. Utmost care is being taken by the management while handling baggage during travel at our luggage desk, in case of wear and tear such as minor cuts, scratches & dents, the management shall have no liability for this type of damage.
Any dispute arising in above-mentioned terms & condition is subject to Bhubaneshwar Jurisdiction only.